Returns and Refunds
We know from time to time you might not be happy with a product you’ve bought from SkincareRX.
We want to make sure the process is as easy as possible and we have a dedicated customer services team ready to help you if you wish to make a return.
You can return any unwanted products within 14 days of delivery provided they are unopened and in perfect condition.
We will refund or offer a store credit within 30 days of purchase. Our team is available Monday to Friday 6am-9pm MT, and Saturday 8am-12pm MT to assist.
Please follow our simple step by step guide below. Any beauty bag, beauty box, advent calendar, or special edition boxes will not be eligible for returns